Accessibility is not an add-on, it’s a strategic decision. At Advisory we help you design more inclusive environments, services, and experiences, identifying barriers and activating solutions that improve access, usability, and connection with different audiences. We accompany you with a practical, rigorous, and results-oriented approach focused on sustainable outcomes over time.
Accessibility is not an add-on, it’s a strategic decision. At Advisory we help you design more inclusive environments, services, and experiences, identifying barriers and activating solutions that improve access, usability, and connection with different audiences. We accompany you with a practical, rigorous, and results-oriented approach focused on sustainable outcomes over time.
We support you in increasing competitiveness, quality, and profitability
Accessibility has become a particularly important factor for tourism facilities, resources, and destinations seeking to improve their competitiveness and quality.
At Advisory, we help you design more inclusive environments, services, and experiences by identifying and removing barriers, transforming spaces to make them accessible, and ensuring quality service for a significant market segment of undeniable importance to the tourism industry.
We work alongside you with a practical, rigorous approach focused on sustainable long-term results.
We carry out a thorough assessment of tourism facilities, services, and resources, their surroundings, and every element that forms part of them. Each element is studied in depth to identify strengths and shortcomings and ensure it can be enjoyed comfortably and safely by everyone, especially people with disabilities or reduced mobility.
In addition to an accessibility diagnosis for each tourism facility and resource, our comprehensive studies include prioritised solutions for the main and most frequently detected issues. We provide complete technical documentation that can subsequently support the detailed project required to carry out the necessary works.
We deliver seminars and courses for current and future tourism professionals, combining extensive theoretical content with practical exercises. We provide recommendations for making tourism services and facilities accessible to people with disabilities, guide businesses in adapting their premises and delivering quality service, and share knowledge for designing both specialist and mainstream tourism packages for this important market segment.
We focus on the commercial recognition of tourism resources, facilities, and destinations that offer favourable conditions for people with disabilities. Through promotion and marketing initiatives, we highlight destinations, facilities, and resources that provide suitable access and enjoyment for people with disabilities and reduced mobility.
Nereyda Contreras
Associate Consultant
New service“Increasing life expectancy is leading to ageing populations and shaping a new key consumer: the older person”
Our Accessibility practice now also includes the Senior Friendly Division, helping destinations, resources, and businesses adapt with a specific focus on the needs of older people, a rapidly growing population segment.
A Strategic Plan is essential to adapt and become recognised as Senior Friendly within this segment. We can work from the foundations: identifying and assessing strengths and shortcomings, adapting and creating products, training teams, and finally bringing the offer to market:
With Nereyda Contreras, associate consultant in accessibility for older people — under the direction of Diego J. González, Accessibility team leader.
